Privacy Policy

Thank you for visiting sportlava.com (the “Website”). This Privacy Policy outlines how we collect, use, and protect the information you provide to us when you use our Website.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.

Information We Collect

When you visit our Website, we may collect certain information about you, including:

Personal Information: This may include your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase.

Non-Personal Information: This includes information such as your IP address, browser type, referring website, pages you viewed, and the dates and times of your visits to our Website.

How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To process and fulfill orders you place on our Website.
  • To communicate with you regarding your orders, inquiries, or requests.
  • To provide customer support and assistance.
  • To improve our Website and services.
  • To send you promotional offers, newsletters, or other marketing communications if you opt-in to receive them.
  • To comply with legal obligations.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Your Information

We may share your information with third parties under the following circumstances:

  • With service providers who assist us in operating our Website and conducting our business (e.g., payment processors, shipping companies).
  • With our business partners for marketing or promotional purposes if you have opted-in to receive such communications.
  • In response to a legal request if we believe disclosure is necessary to comply with applicable laws, regulations, or legal processes.

Your Choices

You have the following choices regarding the information you provide to us:

  • You can choose not to provide certain personal information, but this may limit your ability to use certain features of our Website or make purchases.
  • You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
  • You can update or correct your personal information by contacting us at the email address provided below.

Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete their information from our systems.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website.

BUSINESS DETAILS
Sport Lava, XVJ8+2VX Trang Dai Bien Hoa Dong Nai 810000
Vietnam
PHONE: +84 39-537-6559
E-MAIL: Support@sportlava.com